FAQ
Do you provide International delivery?
Yes, we do provide international delivery. For more details on shipping options and costs, please visit our website or contact us directly at orders@gueroymaria.com
How do I return an item?
To return an item, please follow these steps:
1. Contact our customer service at orders@gueroymaria.com to initiate the return process.
2. Provide your order number and the reason for the return.
3. We will provide you with return instructions and a return shipping address.
4. Pack the item securely and send it back to us. Please note that we do not cover return shipping costs.
For more details on our return policy, please visit our website or contact us directly.
What is your returns policy?
Our returns policy allows you to return items within 30 days of purchase. To initiate a return, contact us at orders@gueroymaria.com with your order number and reason for the return. We will provide you with return instructions and a return shipping address. Please note that we do not cover return shipping costs. Refunds will be processed once we receive the returned item in its original condition.
For more details, please visit our website or contact us directly.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number on the carrier's website to monitor the status and estimated delivery date of your package.
If you need further assistance, please contact us at orders@gueroymaria.com.
How can I contact your couriers?
To contact the courier handling your order, please refer to the tracking information provided in your shipping confirmation email. This email will include the courier's contact details and your tracking number. For additional assistance, you can visit the courier's website and use their customer service resources. If you need further help, feel free to reach out to us at orders@gueroymaria.com.
What are your delivery options?
We offer delivery through UPS, USPS, and FedEx. During checkout, you can select your preferred shipping method based on speed and cost. Each option provides reliable and timely delivery services to ensure your order reaches you safely.
For more information on our delivery options, please visit our website or contact us at orders@gueroymaria.com.